Terms & Conditions

01. Who We Are

KLEEFX is a Web Tech Studio headquartered in Buenos Aires, Argentina, operating and delivering services worldwide. We specialize in brand strategy, custom website design, and systems & automation — building digital experiences that convert for companies, startups, and business owners across every timezone.

Everything we build carries our name. That's why we're selective, precise, and committed to doing the work properly.

02. Our Services

KLEEFX Digital provides three core service lines, each delivered remotely and/or in person as agreed in the commercial proposal:

• Brand Strategy + Design — Visual identity, positioning, and design systems
• Custom Website Design — High-performance, conversion-focused builds
• Systems + Automation — Workflows, CRMs, integrations, and no-code/low-code operations

The scope, inclusions, timeline, and pricing of each engagement are defined individually in the commercial proposal issued prior to project kickoff.

03. Project Agreements

A project engagement is formally established when at least one of the following conditions is met:

• The client approves the commercial proposal issued by KLEEFX Digital
• A project-specific contract is signed by both parties
• The agreed deposit or upfront payment is confirmed and received

Any changes to the agreed scope — including additions, removals, or direction shifts — must be formalized in writing before work proceeds. Scope changes may result in revised timelines, pricing, or both. Verbal agreements are not binding on KLEEFX Digital.

04. Timelines & Deliverables

Delivery timelines are set individually per project and documented in each commercial proposal. We take our deadlines seriously — and we expect the same from our clients.

Delays caused by the client — including late feedback, missing assets, or approval hold-ups — directly impact the project schedule. KLEEFX Digital is not liable for delays resulting from client-side bottlenecks. In such cases, the timeline will be adjusted accordingly and communicated in writing.

05. Payments & Refunds

Payment terms, amounts, methods, and installment schedules are specified in the commercial proposal and agreed upon before any work begins. All amounts are in the currency stated in the proposal.

• Late payment — Missing agreed payment dates may result in work being paused until outstanding amounts are settled
• Deposit — An upfront deposit is required to secure your project slot and initiate work; this amount is non-refundable once work has commenced
• Refunds — Evaluated case by case, factoring in project stage and resources already committed; services already delivered or in-progress are not fully refundable
• Disputes — Any billing concerns must be raised within 7 calendar days of the invoice date

06. Intellectual Property

Ownership of all deliverables — including design assets, code, copy, and systems — transfers to the client upon receipt of full payment for the contracted engagement. Until payment is received in full, all intellectual property created remains the exclusive property of KLEEFX Digital.

• Portfolio rights — KLEEFX Digital reserves the right to feature completed work in its portfolio, case studies, and marketing materials, unless a written confidentiality clause has been agreed upon
• Third-party assets — Any licensed fonts, stock imagery, plugins, or tools recommended or sourced during the project may require separate licensing by the client for ongoing use
• Open-source components — Where applicable, open-source libraries are used under their respective licenses, which will be documented and disclosed

07. Confidentiality

Both KLEEFX Digital and the client agree to keep confidential any sensitive business information, strategies, data, or materials exchanged in the course of the engagement. This obligation applies to both parties equally.

• Confidentiality obligations remain in effect for two (2) years following the end of the project or contract, unless a separate NDA specifies otherwise
• Information already in the public domain, or lawfully obtained from third parties, is not subject to confidentiality restrictions
• KLEEFX Digital will never share client business information with competitors or unrelated third parties

08. Limitation of Liability

KLEEFX Digital delivers craft-grade work, but we cannot guarantee specific business outcomes. Our liability is explicitly limited as follows:

• Business results — We are not responsible for sales performance, conversion rates, or revenue outcomes arising from delivered work
• Client decisions — Strategic or operational decisions made by the client based on our consultancy are the client's sole responsibility
• Third-party platforms — We are not liable for outages, changes, or failures in third-party platforms, hosting providers, SaaS tools, or social media networks
• Indirect damages — KLEEFX Digital is not liable for lost profits, indirect losses, or consequential damages of any kind

09. Website Use

This website and all its content — including text, design, code, logos, images, case studies, and visual assets — are protected by copyright and owned by KLEEFX Digital. Unauthorized reproduction, distribution, or use of any content without prior written consent is strictly prohibited.

• You may not use this site for illegal, fraudulent, or harmful purposes
• You may not attempt to scrape, reverse-engineer, or systematically extract content from this site
• You may not use our brand assets, logo, or name without written authorization

Violations may result in legal action. If you'd like to reference or share our work, just ask — we're usually open to it.

10. External Links

Our website may link to external resources, tools, or partner sites. These links are provided for convenience and reference only. KLEEFX Digital is not responsible for the content, availability, accuracy, or privacy practices of any third-party websites, and their inclusion does not constitute an endorsement, partnership, or affiliation of any kind.

11. Termination

Either party may terminate an active project engagement with written notice. The following conditions apply:

Upon termination, KLEEFX Digital will hand over all completed deliverables for which payment has been received. Deliverables for unpaid stages remain the property of KLEEFX Digital.

12. Updates to These Terms

KLEEFX Digital reserves the right to update these Terms & Conditions at any time to reflect changes in our services, legal requirements, or operating practices.

• Significant changes will be communicated at least 15 calendar days in advance via email or a prominent notice on this website
• Continued use of our services after changes take effect constitutes acceptance of the updated terms
• The "Last updated" date at the top of this page is always current

We recommend bookmarking this page. If a specific version of these terms was agreed upon in your contract, that version governs your engagement.

13. Governing Law

These Terms & Conditions are governed by the laws of the Argentine Republic. Any disputes arising from this agreement that cannot be resolved amicably shall be submitted to the competent courts of the Autonomous City of Buenos Aires (Ciudad Autónoma de Buenos Aires), with both parties expressly waiving any other jurisdiction, however privileged it may be.

For international clients, we're committed to resolving disputes constructively before any formal process. In most cases, a direct conversation is all it takes.